At the terminal on site
The self-check-in machine in the house guides you through check-in in a few steps – available around the clock.
Self-Check-in
Arrive whenever it suits you
Many of our houses offer self-check-in around the clock – at the terminal on site or conveniently online in advance. You decide what’s easiest for you. At some houses, like Hotel Schachenwald, our team also welcomes you in person at reception.
How it works
In your room in just a few steps
- 1
Book
Book your house directly at the best price – online or by phone via our booking center.
- 2
Receive access details
Before arrival you get all the info for your check-in – including your personal access details.
- 3
Check in
Check in at the self-check-in terminal on site, or complete check-in conveniently online in advance.
- 4
Feel at home
Move into your room and arrive – flexible, contactless and without waiting.
Two ways
How you check in – just as you like
Online or via app
Complete your check-in conveniently online before arrival and save time when you get there.
Your benefits
- Available around the clock – even for late arrival
- A personal welcome at reception at several of our houses
- Contactless and easy
- Flexible for business and leisure guests
Per house
Not every house checks you in the same way
Some love a personal welcome, others prefer arriving at their own pace – so it varies by house. Hotel Schachenwald, for example, is a classic hotel with reception; self-check-in is there as a flexible backup.
- sHome HotelSelf-check-in 24/7, with a supporting reception
- sHome ApartmentsSelf-check-in
- sHome City HouseSelf-check-in
- sHome Tiny HouseSelf-check-in
- sHome Apartments Graz-OstSelf-check-in
- Hotel SchachenwaldA classic house with reception, self-check-in as a backup
- Edelweiss LodgeSelf-check-in 24/7, with a supporting reception on site
Good to know for groups
Travel groups, coach groups and corporate groups are always welcomed in person at reception at the sHome Hotel, Hotel Schachenwald and the Edelweiss Lodge.
If something ever goes wrong
Our team is available for you – by phone or email. We’re happy to help so you arrive relaxed.